The relationship between compensation bodies and healthcare practitioners and providers is incredibly complex. ISCRR researchers are learning more about it, to help health practitioners and providers work in sync with compensation systems to improve claimant experiences and outcomes.

The Cost of Pre-Injury Health Conditions

It is known that pre-injury health conditions can affect recovery after personal injury – but how do they impact on the costs incurred by compensation bodies? Should they be considered when talking about scheme viability?

Interactions Between Healthcare Providers and Compensation Schemes

Healthcare practitioners play a crucial role in recovery following compensable injury, interacting directly with insurers - with interactions flowing on to impact on the claimants. This PhD project closely examines that process.

Certificate of Capacity

Could RTW rates be improved if GPs shifted their emphasis from what injured workers can not do, and onto what they can? A team of researchers investigated and then redesigned the certificate that GPs issue to injured and ill workers.

Secondary Consequences After Injury

"Secondary complications" are additional issues that develop as a result of physical injury - usually involving persistent pain and/or mental health conditions. This research investigates how we can reduce their impact.

Provider Performance Management Models

Researchers have proposed a performance management framework for The Health and Disabilities Services Group (HDSG), a joint body of the Transport Accident Commission (TAC) and WorkSafe Victoria that deals with healthcare providers.