Imagine experiencing the following while at work:
These are just some of the work-related violence experiences documented as case studies that City of Greater Dandenong council workers have suffered.
Many complex problems have system-level factors that need to be addressed — in this case to manage and prevent work-related violence.
The Monash University Accident Research Centre (MUARC) in collaboration with the City of Greater Dandenong, WorkSafe Victoria and ISCRR, aimed to develop a prototype ‘systems-thinking’ tool to review and revise control measures to prevent and manage work related violence in Victorian City Councils.
Pilot application of the tool illustrated that the tool helped guide a systems-thinking approach to the investigation of work-related violence incidents.
The end-goal of this project was to help stakeholders identify strategic interventions to drive systemic change to prevent work-related violence incidents. The next steps in achieving this goal include: